FAQs
**1. Q: What payment methods do you accept?
- A: We accept major credit cards (Visa, MasterCard, Online bank transfer) and Cash on delivery for secure and convenient transactions.
2. Q: How do I track my order?
- A: Once your order is shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.
3. Q: What is your return policy?
- A: Please refer to our Return Policy for detailed information on returns, exchanges, and refunds.
4. Q: How do I determine my size?
- A: To find the right size, please refer to our size chart located on each product page. If you have additional questions, feel free to contact our customer support team.
5. Q: Can I modify or cancel my order after it has been placed?
- A: Yes you can within 24 hours. If the order is already dispatched then you will have to place another order or contact our support team.
6. Q: How can I contact customer support?
- A: You can reach our customer support team by emailing ajeebcollective@gmail.com or calling 03152439846. We aim to respond to inquiries within 24 hours.
7. Q: What is the shipping cost and delivery time?
- A: Shipping costs are calculated at checkout, and delivery times vary based on the shipping method selected. For more details, please refer to our Shipping Policy.
8. Q: Do you ship internationally?
- A: Currently, we only ship within Pakistan. We hope to offer international shipping in the future.
9. Q: How do I care for my apparel? - A: Care instructions can be found on the product's label and/or description. For specific questions, feel free to contact our customer support team.
10. Q: Are my personal details secure? - A: Yes, we take the security of your personal information seriously. Please refer to our Privacy Policy for more information.