Shipping policy

Shipping Policy

1. Processing Time:

  • All orders are processed within 3-5 business days.
  • Orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates and Methods:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer multiple shipping methods, including standard and expedited options.
  • Free shipping may be available for orders over a certain amount (7000)

3. Domestic Shipping (Pakistan):

  • We offer shipping within Pakistan.
  • Standard shipping usually takes 3-5 business days.
  • Expedited shipping options are available for faster delivery.

4. International Shipping:

  • We currently do not offer international shipping.

5. Shipment Confirmation and Order Tracking:

  • You will receive a shipment confirmation email once your order has been shipped, including your tracking number(s).

6. Customs, Duties, and Taxes:

  • Ajeeb Collective is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages:

  • Ajeeb Collective is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

8. Returns and Refunds:

  • Please review our Return Policy for information on returns and refunds.

9. Lost Packages:

  • If your order is marked as delivered but you have not received it, please check with your local postal service and neighbors. If you are still unable to locate the package, please contact us within [3] days of the marked delivery date.

10. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrectly provided addresses.

11. Delivery Delays:

  • Ajeeb Collective is not responsible for delivery delays caused by unforeseen circumstances, natural disasters, or other events beyond our control.

12. Contact Information:

  • For any questions about our shipping policy, please contact us at ajeebcollective@gmail.com or 03152439846

This shipping policy is effective as of 11/23/2023 and may be updated without notice.